About Iglu Cruise

About Us

Welcome to Iglu Cruise. Whether you are looking for luxury getaways, world cruises, or a budget-friendly mini break, you will find your dream holiday here. We offer cruise deals to over 3,000 ports in 30 destinations, giving you the best variety of cruises anywhere.

We are here to help! We will help you find the perfect cruise.

Why book with Iglu Cruise?
Sail with confidence

We are ABTA and ATOL protected, so your booking is financially secure.

Outstanding service
Dedicated support

Our customer care team is always here to help, even after you book.

Price match guarantee

The best value in cruising. If you find a better price, we'll match it.

Everything in one place

We handle everything from your cruise and flights to hotels, and transfers for a seamless, stress-free holiday.

Our history

Founded in 1998, Iglu Cruise began as a pioneer in the digital travel space, becoming one of the first major online cruise specialists in the UK. Over the last two decades, we have evolved from an innovative start-up into a trusted heritage brand.

Our journey has been defined by a commitment to independent, expert advice and exceptional customer service. Today, we are proud to have served millions of happy customers, helping them set sail on thousands of cruises from UK ports and destinations across the globe. While the travel industry has transformed over the years, our core mission remains the same: combining cutting-edge technology with real, human expertise to find you the perfect holiday.

A legacy of trust

With over a quarter of a century of experience, our longevity in the travel industry is built on a foundation of reliability, outstanding service, and a deep passion for cruising.

The UK's largest cruise specialist

Iglu Cruise is the UK's largest cruise specialist. This position allows us to secure the very best terms, access exclusive deals, and maintain the strongest working relationships with the UK's favourite cruise lines. We are the leading partner for all major brands, including P&O Cruises, Celebrity Cruises, Royal Caribbean, Cunard, Princess Cruises, MSC Cruises, Marella, and Norwegian Cruise Line.

Our dedication to expertise also makes us the top UK agent for specialist lines such as Azamara Cruises and Holland America Line. Our success extends across the industry's largest travel groups. We are the number one UK partner for the Royal Caribbean Group (including Silversea), Norwegian Cruise Line Holdings (including Regent Seven Seas and Oceania), and Carnival Corporation.

Thanks to the volume of bookings we make and our decades of experience, we offer an unmatched range of products. Similarly, we book more passengers than any other UK agency for the MSC Group, including Explora Journeys. When you book with us, you are choosing the nation's most trusted cruise experts.

In December 2025, we joined the Flight Centre Travel Group, which provides the benefits of being part of a successful global travel organisation and opens up further opportunities to grow. We maintain the unique identity that has made us successful, underpinned by the same commitment to value and service that our loyal customers have come to expect from us.

Explore our range of products

From quick weekend getaways to once-in-a-lifetime global voyages, we offer an extensive variety of sailings to suit every type of traveller. Discover exactly what you are looking for by exploring our most popular holiday types:

Handcrafted holidays

Looking for something entirely bespoke? As a fully bonded tour operator, we can bundle elements to create a handcrafted holiday just for you. We seamlessly pair your time at sea with premium land tours, city breaks, and exclusive experiences around the world.

Our customer service

We have over 300 dedicated experts based in our offices in Wimbledon and Portsmouth, as well as home-based specialists. All our cruise agents have extensive cruising knowledge and the expertise to find you the most suitable cruise holiday at the best possible price.

Our team has cruised to thousands of ports across the world on virtually every cruise ship currently sailing. Booking over 200,000 cruisers each year, our variety and expertise are unmatched.

See all available roles here if you are interested in working at Iglu.

Awards

In testament to our years of expertise and satisfied customers, Iglu.com has won an extensive number of awards, including some of the most prestigious in the industry. We are proud to be consistently recognized for our hard work and dedication to our customers, including being named "Cruise Agency of the Year 2024" at the Agent Achievement Awards.

You can see our extensive list of awards here.

Financial protection

Iglu Cruise is financially secure and is a member of IATA (91-280512), ABTA (#J0332) and ATOL. Our flight-inclusive packages, where we're the principal, are financially protected by our substantial Air Travel Organisers Licence (ATOL, #2987). You will be issued with an ATOL Certificate outlining proof of your protection upon booking.

All other package holidays (such as a cruise-only holiday), where we are the principal but do not include a flight, are protected by way of a Financial Failure insurance policy held with Evolution Insurance.

Package holidays with flights, where we act as an agent for licensed tour operators are ATOL Protected by the Civil Aviation Authority and an ATOL Certificate outlining proof of your protection, including the ATOL number of the relevant operator will be issued immediately upon booking. ATOL Protection extends primarily to customers departing from the UK. In addition, all package holidays without flights where we are the agent will be fully financially protected in accordance with the appropriate travel organiser's statutory obligations.

Customer reviews

Feefo is an automated customer feedback system that enables customers to gain confidence and trust in a company. We partner with Feefo to showcase honest, unmoderated reviews of our service. We take our feedback seriously and are dedicated to achieving 100% satisfaction for every customer.

Since launching our Feefo service in 2013, we have consistently maintained high customer service ratings, resulting in us being awarded Feefo's recognised Platinum Trusted Service Award in 2024.

To ensure we capture a complete picture of our customer experience, we also proudly collect and display independent, verified feedback through Trustpilot and Reviews.io.

Read our latest customer reviews

Company details

Iglu.com Ltd is registered in England and Wales. Company number: 03629676.

Registered office address:

6 Quay Point,
Northarbour Road,
Portsmouth,
PO6 3TD.

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